It is not uncommon for cross-border sellers to encounter urgent orders, such as delayed restocking, sudden increase in platform activities, and sudden out of stock hot selling items... Once these situations coincide with holidays, the anxiety in their hearts can almost be heard dripping water.
The goods have arrived at the warehouse, and holidays happen to come. Has the warehouse started working? Can we expedite it? Can the timeliness be guaranteed? As long as there is one experience of staggered shipment, the seller understands how real this pressure is.
Holidays in Japan are a peak period when orders are prone to backlog, and platform performance evaluations continue to be carried out as usual. Delayed arrivals can cause negative reviews, and overdue shipments can result in deduction of points. These are all things that sellers try their best to avoid. Therefore, whether cloud warehouses support expedited processing during holidays has gradually become a core concern for many merchants when choosing warehouses.
1:Why is there greater pressure on orders during major holidays?
On regular workdays, orders are processed at a controlled pace, logistics are received normally, and customer service is online. But once it's a holiday, the situation is completely different: the warehouse reduces the number of workers, orders pile up faster, logistics collection windows shorten, and buyers continue to follow up on orders as usual.
For sellers, any delay can affect the performance of the store, such as TikTok, Shopee, independent websites, and FBM model merchants, where the timeliness of a certain stage almost determines the life or death of the store.
As a result, many sellers want to know if Cloud Warehouse can help during holidays when they encounter urgent orders?
2:Can Cloud Warehouse expedite processing during holidays? The real situation is like this
The systems of different cloud warehouses vary, but mature cross-border cloud warehouses generally announce holiday arrangements before the holiday, including whether to arrange personnel to stay on duty, whether to handle urgent orders, and whether to provide limited emergency processing windows.
More importantly, professional cross-border cloud warehouses do provide support for holiday express delivery, but there is also a common industry rule that needs to be understood in advance:
All fees for handling packages during holidays are usually calculated at three times the daily standard.
This is because during the holiday season, additional personnel need to be deployed, working hours need to be extended, safety control costs need to be increased, and coordination with logistics receiving windows that may still be in operation is also required.
In other words, Cloud Warehouse Express is not about refusing to process, but about having higher costs but being able to help you withstand critical moments.
For sellers, although the expedited cost is not low, the value of timely processing in urgent orders, explosive orders, and festive promotions far outweighs the risks of returns, negative reviews, performance decline, and even store closures caused by delays.
3:What situations are suitable for using holiday express?
Most cross-border sellers will choose to have their cloud warehouse expedite processing during holidays and festivals in the following scenarios——
The goods have finally arrived at the warehouse, and the store's inventory has bottomed out.
During the big promotion period, orders skyrocketed and we need to replenish orders to maintain the pace.
TikTok content drives explosive volume, and it is necessary to ship it as soon as possible to avoid losing market share.
The tight delivery time of FBM orders directly affects the platform's performance.
Independent website advertisements are running high, and out of stock will lead to a doubling of costs.
In these scenarios, delaying delivery by one day may result in losses far exceeding the urgent storage costs, so sellers often choose to have their cloud warehouse work overtime during holidays to assist with processing.
4:Urgent holidays are not the norm, but rather the lifeline of critical moments
For cross-border sellers, the daily stability of the warehouse is the most important, but whether they have the ability to expedite during holidays often determines whether they can stabilize the peak season, weight, and growth.
When choosing a cloud warehouse delivery service provider, in addition to considering prices, services, and channels, it is important to understand whether urgent orders can be processed during holidays, whether urgent fees are transparent, and whether the process is standardized. The ability to maintain the delivery pace even when others are delayed by holidays is the most effective way to widen the gap.
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