Whether to shorten the delivery time or to solve the connection problem between the headhaul transportation and local delivery, more and more sellers choose to send their goods to the overseas warehouses in the United States in advance, and then carry out one-stop delivery according to the order requirements.
For sellers who are new to overseas warehouses, in addition to being concerned about the cost structure, understanding the specific services provided by the overseas warehouses is also crucial, because these services directly affect the efficiency of shipping and the shopping experience of buyers.
So, what exactly can the overseas warehouses in the United States do for cross-border e-commerce sellers?
1. Basic process from warehousing to listing
The first step when goods arrive at the overseas warehouse is unloading. Professional unloading services can ensure the safety and integrity of the goods during the transfer process.
The warehouse will conduct a count to check if the actual goods are consistent with the shipping list. After the count is completed, the goods are classified and placed on the designated storage locations, and the inventory data is updated in the system in real time, allowing sellers to keep track of the inventory status in real time.
This series of basic operations can effectively reduce inventory chaos and shipping errors, and ensure the accuracy and efficiency of subsequent shipping.
2. Order processing and local delivery
Order processing is the core环节 of the overseas warehouse. When platform orders are synchronized to the warehouse management system, the warehouse will complete picking, packaging, and label printing operations according to the instructions, and finally hand them over to the local logistics company for delivery.
TakeSend overseas warehouse, for example, has connected with major logistics service providers such as USPS, UPS, and FedEx. Sellers can choose the appropriate delivery channel based on product characteristics.
Localized delivery usually enables buyers to receive the goods within 2-6 working days, significantly shortening the delivery cycle and improving the shopping experience.
3. Value-added services to make shipping more flexible
The overseas warehouse not only handles warehousing and shipping, but also provides a series of value-added services to meet the diverse needs of sellers. For example:
Packaging and labeling: Used for platform compliant shipping and bulk stock preparation to avoid fines or returns due to non-compliance.
Customer-provided label and packaging services: Meet the needs of sellers for customizing labels and using special packaging.
Return item re-listing and destruction processing: Helps sellers quickly handle buyer returns and reduces inventory pressure.
Inspection and Photography: Provide sellers with quality inspection during warehousing and records of product status, especially suitable for high-value products or those from new suppliers for quality verification.
At Taigayunzang's overseas warehouse in the United States, sellers can enjoy a one-stop solution covering warehousing, quality inspection, storage, order processing, and return management.
For instance, after the goods are warehoused, the warehouse staff will conduct basic quality inspections to ensure that the products meet the shipping standards. Once an order is generated, the system will automatically be pushed to the warehouse and the picking and delivery arrangements will be completed.
Returned items can also be quickly re-shipped or destroyed. Combined with photo records, this enables sellers to keep track of the goods' status even when they are overseas. This full-chain management approach not only saves manpower but also reduces operational risks.
Understanding the service content of the US overseas warehouse can help sellers better plan their operational processes and cost structures. At the same time, by leveraging value-added services such as quality inspection and labeling, sellers can enhance the standardization of their products and reduce negative reviews and returns caused by improper shipping.
For cross-border sellers, the US overseas warehouse is not only one of the seller's supply chain services but also a convenient channel connecting the supply chain and buyers.
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