But for many first-time foreign trade sellers, the specific operation process of the US overseas warehouse is still somewhat unfamiliar. Below, we will take you through the entire process from unloading to delivery in a real-life operational scenario.
1, Unloading - the starting point of the process
When the seller's goods arrive at the overseas warehouse in the United States, the first step is unloading.
Whether it is full container or LCL transportation, the warehouse team will arrange personnel and equipment for unloading. The focus of this stage is to ensure the safety of the goods during transportation, avoiding packaging damage or missing goods.
Less overseas warehouses usually take photos and records during unloading as proof of the arrival of goods at the warehouse.
2, Listing - ensuring orderly placement of goods
After unloading is completed, the warehouse will allocate the goods to designated shelves or storage locations according to SKUs (stock keeping units).
This step may seem simple, but it is related to the efficiency of subsequent outbound operations. A reasonable shelving layout can shorten the picking path, especially during peak seasons, which can significantly improve order processing speed. Some overseas warehouses will also attach internal barcodes when listing to facilitate system tracking.
3, Counting - Ensure accurate inventory
Inventory is an indispensable part of overseas warehouse operations. Before or during the shelving process, warehouse personnel will verify the quantity, model, and specifications of the goods received and enter the results into the inventory management system.
Once the quantity does not match, the model is incorrect, or the packaging is damaged, the seller will be immediately notified for confirmation. Accurate inventory counting not only affects the reliability of inventory data, but also reduces the risk of incorrect or missed shipments.
4, Order processing - the core link of cloud warehouse
After the buyer places an order on the platform, the order will be directly transmitted to the overseas warehouse through the system. Warehouse staff will pick, inspect, package, and label orders based on order information.
Picking: Quickly locate and retrieve corresponding products based on SKU.
Quality inspection: Check the appearance, accessories, and packaging to ensure that the product meets the shipping standards.
Packaging: Use appropriate packaging materials for protection to avoid transportation damage.
Labeling: According to the logistics method and platform requirements, attach the corresponding express waybill or label.
The entire process usually takes 1-2 working days to complete, and some overseas warehouses can also achieve same day processing, especially suitable for sellers with high timeliness requirements.
5, Local express delivery - last mile
After packaging is completed, the package will be handed over to domestic courier companies in the United States (such as UPS, FedEx, USPS, etc.) for delivery. Compared to cross-border direct mail, local delivery has a shorter delivery time and more controllable costs. Most buyers can receive their goods within 2-5 working days, which significantly helps improve the store's positive review rate.
Taking Taijia Cloud Warehouse's US overseas warehouse as an example, there are clear operating procedures for every step from unloading to delivery:
Record the status of the goods and keep them on file during unloading. Complete inventory counting before listing, and synchronize inventory information with the system. Collaborate with multiple local courier companies to select the best delivery solution based on order address and delivery time requirements.
This process is not only suitable for sellers on a single platform, but also meets the needs of foreign traders on multiple platforms and categories. Especially during peak seasons, standardized operating procedures can reduce error rates and ensure stable order delivery.
The operation process of overseas warehouses in the United States may seem fragmented, but it is the foundation for stable cross-border e-commerce operations. From unloading to delivery, every step directly affects inventory accuracy, delivery time, and buyer experience.
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